7 Traits That Define Work Productivity
Superstars
by: Martin Zwilling
from: Entrepreneur
1.
Focuses on completion rather than blind adherence to a defined work process
Processes should be guidelines to achieve a
result; they shouldn't just be a compliance road map. People who look for
process innovations, to achieve the desired results in the quickest possible
time frame, get more done. The maximum value should be on getting things done,
where no process has yet been defined.
2.
Knows how to read people and navigate organizational hierarchies
Working effectively with other people is
the only way to get more done than any one person can accomplish. The same is
true of working outside your organization, with the outside powers-that-be.
Being able to work with politicians without becoming one is a trait I
especially prize.
3.
Makes non-threatening decisions with humility and patience
Highly emotional reactions and outbursts
are rarely productive in business environments. Instead, calm and resolute
determination generates support for the task at hand, rather than distracting
from it. People who get things done should be aggressive but not
confrontational.
4.
Capitalizes on a powerful position title without using it as a stick
Effective leaders get more done by using
their power position to ask for help, rather than assigning people to tasks.
They know that listening and rewarding can often be more persuasive than giving
orders with penalties for non-compliance.
5.
Builds a reservoir of goodwill without asking for anything in return
Good business and good working
relationships must always be seen as unconditional, meaning not motivated by an
expectation of future payback. The result will be people and organizations
wanting to help you, rather than feeling an obligation to contribute.
6.
Acts within the existing culture, while working to improve it
New challenges should be seen as an
incentive to be more creative, rather than an excuse to fail or pick a fight.
People who get things done lead change by
example, positively showing a better way within the culture. Culture change
becomes voluntary, not forced.
7.
Displays 'street smarts' and real domain experience.
These are the people who can quickly
provide examples of how they were personally able to overcome unusual
challenges and achieve results. They also are proud to relate their experience
in helping other people on their team overcome hurdles and achieve common
objectives.
Overall, one of the best and most visible
attributes of people who get the hard work done is that they love to be
challenged, and get their satisfaction from resolving problems and getting
results. The down side is that they may
be easily bored, and quick to look for greater challenges elsewhere if you are
not attentive with your leadership and organization, or reward the wrong
things.
If your team is like many described in recent
surveys -- where only 13 percent of the members surveyed described themselves
as fully engaged -- you can bet that the rest will lack the characteristics
needed to be the superstars that I have outlined here.
It may be time for you to take a hard look
at your hiring, training and motivation
systems, to improve your superstar hit ratio. The success of your business
depends on it.
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